Identification

STEP 1: CONFIRM YOUR EMAIL ADDRESS

  • When you click the ‘Verify Identity Button’, a pop up will appear confirming your email address with Synaps, one of our trusted partners.

STEP 2: UPLOAD YOUR DOCUMENTS 

  • Next you will need to enter your personal information and upload pictures of your identification documents
  • Make sure your ID is clear and all four corners of the documents are visible

STEP 3: LIVENESS VERIFICATION

  • Make sure your face is close to the camera in the circle indicated, facing it directly, NOT on an angle.
  • Make sure your lighting is bright so that the features of your face are clear, but avoid direct sunlight and other extremely bright light sources. 
  • Once you have completed the Verify Identity step you will receive a Welcome email from Synaps. Plus, as each ID is verified, you will receive a confirmation email.

STEP 4: PROCEED TO EMPLOYMENT TAB

After you have verified your identity, click on the Employment Tab to proceed to the next step.

Did you notice you cannot change your personal information?
On the Identification Tab you will notice that your personal information is locked and cannot be edited. The reason why is personal information is automatically generated when you verify your identity and does not need to be modified before or after the verification process.